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Frequently Asked Questions


How can I change/cancel my order?

What happens when my item is on backorder?

Will you charge sales tax on my order?

Can I come to InHealth and pick up my order?

What credit cards are accepted on the web store?

Can I call the carrier (UPS or FedEx) directly?

How do I know if ordering online is secure?

How can I pay for an international order?

How do I use a promotion code?

Can I mail in my payment for a web store order?

How can I track my order?

What do I do if I didn’t receive my shipment?


How can I return an item?


How do I change my password?


Do I need to turn on cookies in my web browser to shop this site?

Why doesn’t your site work with my browser?

How do you use cookies?

What are your call center hours?