InHealth Canada has been proudly serving the Canadian laryngectomy and ENT community for the past three years, providing a comprehensive range of high‑quality products and support. As the leaders in voice restoration, we are honored to bring the Blom‑Singer® legacy of innovation to patients and speech‑language pathologists across the country. Our portfolio offers a wide selection of solutions designed to meet diverse clinical needs and empower patients on their journey to restored communication.
Kind regards,
Oliver Krause-Huckleberry President InHealth Technologies
Frequently Asked Questions
Here are a few of the questions we get the most. If you don’t see what’s on your mind, reach out to us anytime on phone or email.
Customer Service
<span style="color:#1bb6e9;font-weight: 600;font-size:24px;">What are your customer service hours?</span>
Our customer service staff is available to serve you Monday through Thursday from 9:00AM to 4:00PM EST and Friday 9:00AM to 2:00PM EST. Customer service hours are suspended during Canadian holidays so our staff may enjoy time with their families.
<span style="color:#1bb6e9;font-weight: 600;font-size:24px;">Where is InHealth Canada located physically?</span>
Our administrative office is in Tillsonburg, Ontario. Our sales and customer service staff work remotely from different provinces so they can be close to you, our customer.
<span style="color:#1bb6e9;font-weight: 600;font-size:24px;">What is the best way to contact InHealth </br> Canada customer service?</span>
Feel free to speak with us by phone, email, or fax. Toll Free: 1-888-437-4123 Email: canadaorder@inhealth.com Fax: 1-226-641-5285
Or, if you prefer, we contact you, simply fill out the Contact Us form on our website and we will call or email you within one business day.
<span style="color:#1bb6e9;font-weight: 600;font-size:24px;">I need some tips on how to use one of your </br> products, who can help me?</span>
InHealth is a strong proponent of partnering with your clinician to help you achieve the best results with our products. Whether improving a baseplate seal, helping you achieve hands-free speech, or getting the most wear from your prosthesis, we have the tools and experience to help you. Simply fill out the Contact Us Form on our website and one of our associates will be in touch by the next business day.
Ordering
<span style="color:#1bb6e9;font-weight: 600;font-size:24px;">What is the best way to place my order?</span>
Please call our customer service team to place your order: 1 888 437 4123 or email Canadaorder@inhealth.com.
<span style="color:#1bb6e9;font-weight: 600;font-size:24px;">How do I pay for my order?</span>
We accept Visa, Mastercard, Discover, and American Express. If you are in a province with Government Funding for your supplies and qualify for that funding, we will work with you to determine the amount you owe when the order is placed.
Shipping
<span style="color:#1bb6e9;font-weight: 600;font-size:24px;">Where will my order be shipped from?</span>
InHealth has partnered with Wiptec, Canada’s premier logistics provider, to fulfill your order fast and accurately. Your order will be shipped from Wiptec’s Sherbrooke, Quebec location.
<span style="color:#1bb6e9;font-weight: 600;font-size:24px;">When can I expect to receive my order?</span>
We ship orders via ground service through UPS, Intelcom, or Canada Post. Please allow 1–2 business days to process your order.
Expedited shipping options are available for an additional fee. Please contact our Customer Service team for current expedited shipping rates and availability.
Terms and Conditions
<span style="color:#1bb6e9;font-weight: 600;font-size:24px;">Terms and Conditions</span>